Resource Categories
Resource Key
Resources
Click on one of the categories below to view resources.
Accreditation | Quality General
- GPA accreditation fact sheets and resources May 2008
- Medical Deputising Service Guidelines (AMDS guidelines)
- RACGP Standards for General Practice 3rd Edition
Clinical Resources
- Consent for Medical Treatment Procedure or Examination
- Equipment Maintenance List
- Health Summary Form
- Management of Anaphylaxis
- Policy on Prescription of Medications
Drugs in General Practice
- Drugs & Poisons Unit Victoria Information Sheets for Health Professionals
Human Resources
- Telephone Reference Check Guide
- Superannuation Fund Selection Form
- Staff Training Plan
- Staff Termination Letter and Checklist
- Staff Recruitment - Selection Criteria Generic Template
- Staff Recruitment Process Summary and Checklist
- Staff Privacy Agreement
- Staff Induction Procedure and Checklist
- Staff Immunisation Record
- Staff Immunisation Consent & Refusal Record
- Staff Grievance Record
- Record of Staff Continuing Education
- Practice Nurse Position Description
- Practice Manager Position Description
- Performance Review Instructions and Form
- Offer of Employment Letter
- Leave Application
- Job Package Personalise your own Employment documents for new staff
- Receptionist Position Description For General Practice
- Employment Application Form
- Employee Personal Details
- Employee Handbook Personal your information for new employees 2008
- Disciplinary Process Documentation Record
- Direct Payment of Wages Form
- Checklist of items to Include in Employee Records to Comply with Legal Requirements
- How to Give & Receive Feedback in Performance Reviews 2008
Infection Control / Sterilisation
- Contents of a Spills Kit
- Handwashing Procedure
- Instructions for Loading the Steriliser
- Instructions for Packaging Items for Sterilisation
- Instructions for Unloading the Steriliser
- Instructions for Washing Instruments & Items for Re-Use
- Needlestick Injury Protocol Wallchart 2008
- Off Site Sterilisation Guidelines
- Steriliser General Log Sheet
- Steriliser General Log Sheet with Patient Tracking
- Steriliser Maintenance Log Sheet
- Types of PPE and the Appropriate Use
- Use of PPE Equipment for Respiratory Diseases
- Validation Biological Indicator Use guidelines
- Validation Document Checklist
- Validation Procedure
- Information when Purchasing a Bench Top Steriliser
- Considerations when Setting up a Treatment Room
Other
- Disability Discrimination Act 2006 A guide for service providers
- Non-medical Emergency Manual Currently under review June 2008
Patient Feedback
- RACGP Fact Sheet on Patient Feedback
- Patient Feedback Survey - English 3rd Edition RACGP Standards - March 07
- Patient Feedback Analysis Sheet 3rd Edition RACGP Standards - March 07
- Patient Feedback Survey - Vietnamese Mar 07
- Patient Feedback Survey - Amharic Mar 07
- Patient Feedback Survey - Arabic Mar 07
- Patient Feedback Survey - Croation Mar 07
- Patient Feedback Survey - Greek Mar 07
- Patient Feedback Survey - Italian Mar 07
- Patient Feedback Survey - Macedonian Mar 07
- Patient Feedback Survey - Mandarin Mar 07
- Patient Feedback Survey - Serbian Mar 07
- Patient Feedback Survey - Somali Mar 07
- Patient Feedback Survey - Turkish Mar 07
Practice Administration / Medical Records
- Reminder letter October 2008
- Recall letter - unable to be contacted via telephone October 2008
- Recall letter - missed specialist appointment October 2008
- Request for Medical Record Transfer
- Request for Access to Personal Health Information
- Practice Information Sheet - Items to Include
- Incident Reporting Template
- GCGPA Generic IT Policy & Procedure Manual for General Practice
- Complaint Form
- Complaint Acknowledgment Letter
Triage Support Guide
- Anaphylaxis and Asthma management instructions Scanned instructions to go in front of guide - updated Feb 2010
- Cover Letter (Read First) Update January 2010
- Wall Chart Update January 2010
- Handbook Flip Cards Update January 2010
- Assembly Instructions Update January 2010
- Front Cover and Spine Update January 2010